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Noticeboard

THE ACCESSIBLE INFORMATION STANDARD

This is a new law to make sure that people who have a disability, impairment or sensory loss are given information they easily read or understand.

Please inform a member of staff if you have any communication support needs.

PATIENT PARTICIPATION GROUP

We are still looking to recruit new members to our Group.  See the tab on the right entitled "Patient Group" for more information and the link on the Home Page for information regarding the Dacorum Patient Group

ELECTRONIC PRESCRIPTION SERVICE

From 20 August 2014 we have been offering this NHS Service. You can have your repeat prescriptions sent electronically to your chosen Pharmacist.  Pick up a leaflet from Reception or ask your GP or Pharmacist for more details.  There is some information available if you click the link below on the right - EPS Electronic Prescription Service.

NHS HEALTH CHECKS

If you are aged between 40 and 74, you may be eligible for an NHS Health Check. Please follow the link in the list below for more information.

APPOINTMENTS ATTENDED IN JULY 2016

The Practice has calculated that 88 patients did not attend their appointments during the month of AUGUST.  This equates to 14 hours and 40 minutes of wasted doctors' and nurses' time.

NHS 111 

This service has now been in place since 2012 (taking over from NHS Direct).  If you require urgent medical assistance which cannot wait until the surgery reopens, call 111.  This service is free from both landlines and mobiles

EBOLA    

The risk of Ebola to the general public in the UK remains very low. Ebola can only be transmitted by direct contact with the blood or bodily fluids of an infected person or animal. Read NHS Choices information on the low risk to the UK

IMPORTANT NOTICES


APPOINTMENTS ARE AVAILABLE TO BOOK 3 MONTHS IN ADVANCE


FLU VACCINATIONS - now available - please book an appointment

The flu vaccinations are now available.  Anyone who is eligible for a flu vaccination can make an appointment in one of our flu clinics with the Nurse.

We are also holding a Flu Clinic on SATURDAY 8TH OCTOBER from 09.00 - 12.00.  Please ring and book a slot as soon as possible.


NEXT LEARNING EVENT

Our Community Midwife, Carly Heffernan, will be hold a learning event regarding pre and early pregnancy here at the surgery on 4th October 2016 at 19.00 hrs.  All are welcome.   A poster is available here


COMMUNICATION WITH OUR PATIENTS - THE ACCESSIBLE INFORMATION STANDARD

We want to get better at communicating with our patients.

 We want to make sure you can read and understand the information we send you.

 If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

  • We want to know if you need information in braille, large print or easy read.
  • We want to know if you need a British Sign Language interpreter or advocate.  
  • We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please tell the receptionist if you need information in a different format or communication support.


PATIENT ONLINE SERVICES

We will be initiating Patient Online Services from 31st March 2016.   Patients can register for online services at the moment via Patient.Co.UK or applying to this Practice for a pin and password.  This gives limited access to parts of your record, beside being able to book appointments or request prescriptions.  From 1st April 2016 you will be able to request access to your electronic record via this same service to view a much wider section of your medical record.  This will need to be done through the practice.  

If you already have an account set up with EMIS Access you will need to ask for an application form for Patient Online at Reception and provide photo ID on returning the application form.

If you do not have an account set up with EMIS Access, you will need to do this first - ask at reception for a password and pin in order to set the account up and then apply for Patient Online Services (as above).

You can view information regarding this service via the link below or see a patient information leaflet here.

https://www.england.nhs.uk/ourwork/pe/patient-online/about-the-prog/po-public/

Click on link below for further information:

http://youtu.be/WRM5YzabvVc

or see the information leaflet :  website/E82050/files/Patient_Access_Info_Leaflet.pdf


MEDICINE WASTAGE - Ordering Medication

As part of our local incentive scheme we are looking at ways to prevent medication waste and you can help us.  Herts Valleys CCG have produced a leaflet.  Please click here to view or read on:

There are some simple things we can all do to prevent waste:

  • Check which medicines you have already before ordering more
  • Order your prescription using your GP's online services - its quick and easy
  • On your latest repeat prescription request slip provided by your practice or your local pharmacy
  • Only tick the medicines you need
  • Please put a line through the items that you do not need

You will still be able to order these in the future.  Keeping excessive stocks of medicine at home could be dangerous for you and others.

It is not safe to take a medicine that hasn’t been prescribed for you or that is

out-of-date.

The money that is wasted on prescribed medicines that are


RESULTS OF THE GP PATIENT SURVERY

Go to : https://gp-patient.co.uk/  and just enter the name of the surgery to see the results of the survey.

The results of the national GP Patient Survey will be discussed, analysed and an action plan agreed by the Practice and the Patient Participation Group and the results will be published shortly.  


DACORUM PATIENTS GROUP

Please click on the link to the Dacorum Patients Group here.   A group of local residents working to ensure patients have a truly independent voice in healthcare.   You can find out about this group and there is a lot of local information available on its website.  

If you are interested in joining our Patient Group here at Grovehill - please click on the link on the right called "Join our Patient Participation Group" or enquire at reception at the surgery.


YOUR NAMED GP

As of 1st April 2015 it is a contractual requi rement that all patients are to be allocated a named GP.

We have divided our practice list between our GPs as follows:

                                                                                                                                                 

ALL PATIENTS OVER 75 YEARS OF AGE                   DR P SINGH

 

SURNAMES   A – J    under 75 years of age                        DR P SINGH

 

SURNAMES    K – P   under 75 years of age                       DR A GANCKE

 

SURNAMES    Q – Z   under 75 years of age                       DR S USMAN

 

Although you have been allocated a named GP you can, of course, see any GP of your choice

For further information click here


MEDICAL CARDS

The GPs have decided that we will be re-introducing the use of Medical Cards at appointments and for prescription collection.  The reason for this is simply for clinical safety.  If you no longer have or have never been issued a medical card then please ask at reception and the staff will order one on your behalf - this can take up to 4 weeks to be processed.


GROVEHILL MEDICAL CENTRE

PATIENT HANDBOOK

Please look at our Patient Handbook - it is available if you click here.  This is also available to see in the Waiting Room or you can ask for a copy from reception.

Grovehill Medical Centre offers a full general practice service and run specialist clinics for children and pregnant women as well as an open appointment system for diabetes and asthma sufferers and for patients needing minor surgery. 

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

(Site updated 29/09/2016)
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